Slipping Standards

We recently partnered with a Landlord who has a portfolio of four HMOs while working abroad for extended periods. His previous high street letting agent’s service had declined, leaving him feeling that his properties weren’t being optimized or looked after. The Landlord also felt as if management costs were on the increase and in general the trust was being eroded. 

First Steps

We connected with the landlord via video call and spent ten days building a strong rapport and demonstrating our ability to effectively support him, his properties, and his tenants. Upon taking over the management we spent a full day at the properties as a two man team conducting a thorough audit and appraisal. We did spot improvements that had to be made and maintenance items that needed bringing up to standard.  We also spoke with many housemates who seemed pleased by the steps we were taking.

Rapid Rentals

Upon handover out of 23 rooms we had 4 empty rooms to deal with.  Unlike the high street agent, we are a house share specialist so we dressed and styled the rooms with our kits, took new marketing pictures, filmed a video and set about marketing in our channels the urbanshare way.  We rented those 4 rooms at the right level within 10 days, the first let being the day after we took over from a former tenant of ours. 

Here, Now

We’re delighted to report that 6 months on his properties are now fully occupied, well-maintained, and benefit from our systematic management approach. We’ve earned his trust, giving him peace of mind knowing that his investments are in good hands while he focuses on his overseas work. We highly value this partnership and are committed to its continued success.